Privacy Policy 223 – How We Protect Your Information
Your privacy is our priority. This page clearly explains how the 223 platform collects, uses, stores, and protects the personal information of Malaysian users.
Effective Date: 1 January 2026 | Version: 2.0
1. Information We Collect from You
When you register or use the 223 platform, we collect various types of information to enable us to provide our services safely and efficiently. The information collected covers the following categories:
- Account information: Full name, email address, phone number, date of birth, and username provided during registration.
- Identity verification information: Copies of identification documents submitted during the KYC (identity verification) process, where applicable.
- Payment information: Deposit and withdrawal transaction details in Malaysian Ringgit (RM), local bank account numbers, or e-wallet information used for transactions on the platform.
- Device and browser information: Device type, operating system, browser version, IP address, and device identifiers used to access the 223 platform.
- Usage data: Game session records, pages visited, access times, and interactions with platform features.
We only collect information that is necessary for platform operations, legal compliance, and improving the user experience. We do not collect data that is unrelated to these purposes.
2. How Your Information Is Used
Information collected by 223 is used exclusively for the following purposes:
- Creating and managing your user account securely.
- Processing deposits, withdrawals, and other financial transactions in MYR.
- Verifying user identity to meet the platform's compliance requirements.
- Delivering effective and relevant customer support.
- Keeping users informed about platform updates, current promotions, and relevant policy changes.
- Detecting and preventing fraudulent activity, account abuse, or money laundering.
- Improving the performance, usability, and functionality of the 223 platform based on aggregated usage data.
223 will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies and Tracking Technologies
The 223 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication, session management, and account security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how users interact with the platform — such as most-visited pages and response times — for internal improvement purposes.
- Preference Cookies: Saving your personal settings — such as your preferred language and display configuration — so you don't have to reconfigure them each time you log in.
You can manage or block cookies through your browser settings at any time. Please note, however, that blocking essential cookies may affect your ability to log in or use certain features of the 223 platform fully.
4. Data Storage and Security
All personal information of 223 users is stored on protected servers using industry-standard encryption protocols. We employ comprehensive technical and organisational security measures to prevent unauthorised access, disclosure, modification, or destruction of data.
Key security measures we have in place include:
- Data encryption in transit using SSL/TLS protocols.
- Strict access controls that limit access to personal information only to staff who require it to carry out their duties.
- Continuous system monitoring to detect unusual activity or unauthorised access attempts.
- Regular security reviews to ensure data protection infrastructure remains up to date.
User information is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.
5. Sharing Information with Third Parties
223 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes without explicit user consent. However, in certain limited situations, user information may be shared with the following parties:
- Payment service providers: Transaction information required to process deposits and withdrawals in MYR is shared with appointed payment providers, who are bound by strict confidentiality agreements.
- Game software providers: Game session data required to technically operate games may be processed by third-party software providers, who are equally subject to data protection obligations.
- Legal authorities: 223 will disclose required information if compelled to do so by a court order, regulatory directive, or applicable Malaysian law.
In all cases where data is shared with third parties, 223 ensures that those parties uphold data protection standards equivalent to our own.
6. Your Rights as a User and How to Contact Us
As a 223 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If you find that your information is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records for prescribed periods.
- Right to Object to Processing: You may object to the processing of your data for specific purposes, such as marketing communications, by updating your preferences in your account.
- Right to Data Portability: You may request a copy of your data in a machine-readable format for transfer to another service provider, where applicable.
To submit any request relating to your privacy rights, or if you have questions about this policy, please contact the 223 support team via the in-account chat channel or by email at [email protected]. We are committed to responding to privacy-related requests within 14 business days.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to registered users via email or an in-platform notice. You may also refer to FAQ page us for further information on how we handle user data.
Questions About Your Data Privacy?
The 223 support team is ready to help you understand your privacy rights or submit any personal data request. Contact us or visit the FAQ for more information.